Professional / Pilots

Professional pilots are offered prior to any paid licence.

EXCHANGE provides structured pilot programmes for professional services supporting families in shared care, legal, or safeguarding contexts.

Pilots are designed to allow organisations to evaluate:

Operational fit

Documentation quality

Staff workflows

Export outputs and audit readiness

Standard Pilot Terms

Standard pilots are:

Free of charge

Time-limited (typically 6–8 weeks)

Evaluation-only

Non-production

Standard pilots do not grant licensed or ongoing operational use.

Extended or Custom Pilots

For organisations requiring:

Longer evaluation periods

Broader staff involvement

Higher family volumes

Procurement-aligned pilot structures

Extended pilots may be offered by agreement and may be chargeable.

Details are confirmed in advance and documented separately.

Who Pilots Are For

Local authorities

Family and safeguarding services

Mediation providers

Courts and court-adjacent services

After the Pilot

Following a successful pilot, organisations may convert to an annual professional licence, which includes:

Licensed staff access

Capped active family volumes

Production use rights

Ongoing operational access

There is no obligation to convert following a pilot.